Business Manager

Key ResponsibilitiesSales & Business Development

• Develop and execute sales strategies to achieve revenue and growth targets.
• Drive new client acquisition and expand existing client accounts.
• Identify new business opportunities in IT services including Web Development, Digital Marketing, Lead Generation, Mobile Apps, Custom Software, and Design Services.
• Handle Head Office Sales operations and ensure alignment with overall business goals.

Team Management

• Lead, mentor, and manage: New Sales Team, Pre-Sales Team & Customer Success Team.
• Set targets, monitor performance, and ensure productivity across teams.
• Conduct regular reviews, training sessions, and performance evaluations.

Pre-Sales & Solutioning

• Oversee pre-sales activities including requirement gathering, solution proposals, estimations, and presentations.
• Work closely with technical and delivery teams to ensure feasible and competitive solutions.

Customer Success & Relationship Management

• Ensure smooth client onboarding and long-term relationship management.
• Act as an escalation point for key clients to ensure satisfaction and retention.
• Focus on upselling and cross-selling IT services to existing customers.

Channel Partner Management

• Identify, onboard, and manage channel partners.
• Conduct partner meetings, reviews, and business planning sessions.
• Travel as required for channel partner discussions and strategic meetings.

Reporting & Strategy

• Prepare sales forecasts, reports, and MIS for management review.
• Analyze market trends, competitor activities, and customer needs.
• Provide strategic inputs to improve sales processes and offerings.

Required Skills & Qualifications

• Minimum 5 years of experience in IT Sales / Business Development.
• Strong knowledge of: Web Development, Digital Marketing, Lead Generation, Mobile Application Development, Custom Software Development, Designing Services.
• Proven experience in managing sales, pre-sales, and customer success teams.
• Excellent communication, negotiation, and presentation skills.
• Strong leadership and decision-making abilities.
• Ability to handle multiple stakeholders and complex sales cycles.
• Willingness to travel for channel partner and client meetings.

Preferred Skills

• Experience in handling enterprise or B2B IT sales.
• Exposure to CRM tools and sales tracking systems.
• Strategic mindset with hands-on execution capability.

What We Offer

• Competitive salary and performance-based incentives
• Opportunity to lead and scale high-impact sales teams
• Exposure to diverse IT service offerings and markets
• Career growth in a fast-growing IT environment